Privacy Policy

 

Ashley Andrews Ltd is committed to providing the safest and most secure shopping experience possible.

What Information may be collected from the customer?

  • Name of the Visitor (Mandatory)
  • Name of the Company (Not Mandatory)
  • Billing Address (Mandatory)
  • Shipping Address (Mandatory)
  • Phone Number (Not Mandatory - However this will help us contact you quickly in the event there are difficulties in fulfilling your order)
  • Mobile Number (Not Mandatory - However this will help us contact you quickly in the event there are difficulties in fulfilling your order)
  • Email address (Mandatory)

Your opinions, testimonials or any information you supply to us additionally by participating in contests/offers/surveys etc.

 

Why is such information collected from the user (customer)?

The mandatory information is required for the purposes of fulfilling your order.

The non-mandatory information is to enable Ashley Andrews Ltd to keep in regular communication with the customer before, during and after the purchase from Ashley Andrews Ltd.

 

What we do with this information?

We shall use the information provided to fulfil your order. We will also use your information to provide you with further information about our products and services, and to provide you with information about updates to our web site. We will give you the chance to refuse any marketing email from us when you place your order. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. We shall not share your information with other organizations for commercial purposes. We may also use additional information you provide such as survey information and/or site registrations for analysis.

 

What about Credit card details or other payment option?

The credit card/PayPal/other payment information you supply only goes to its genuine relative payment processing company for payment processing purpose only. These companies are very well reputed themselves and millions of people worldwide trust their services.

We will give you the chance to refuse any marketing email from us when you register with us. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at info@doorhardware.co.uk. If you find any inaccuracies we will delete or correct it promptly upon request. We shall not share your information with any other organization for commercial or non-commercial purposes. We may use additional information you provide such as survey information and/or site registrations for analysis.

The personal information that we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about how your information is used, how we maintain the security of your information and your rights to access the information we hold on you please email us at info@doorhardware.co.uk.

 

COOKIES

Our website uses "cookies" to track use of the website and allow customers to purchase from our web site. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our web site.

Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from experiencing the full functionality of our web site. This is because cookies are used to keep track of the contents of customers, shopping baskets during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.

 

AGREEING TO TERMS

Ashley Andrews Ltd reserves the right to make changes in this policy. Ashley Andrews Ltd will provide you with notice of such a change by email. Unless Ashley Andrews Ltd is required to make a change in an emergency, any change will be effective thirty (30) days after it is posted and relate only to information acquired after this date. You are encouraged to review the content of this Privacy Policy on a regular basis.

Your use of this site indicates acceptance of this privacy policy.

If you do not agree to Ashley Andrews Ltd Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.

Your privacy is important to us at Ashley Andrews Ltd. We strive to maintain the highest standards of integrity in all our operations. Similarly, we are dedicated to protecting the privacy of our customers, consumers and online visitors.