M-Marcus offers a comprehensive range of door and window furniture, fittings, security products, locks, panic hardware

Featured Brands

Levers on Backplate

Levers on Rose

Door Knobs

Door and Window Fittings

Hinges

Retail Packaged Product

Locks & Security

Panic Hardware

Warranties and Care

Home : Warranties and Care

These warranties are offered in addition to any statutory Legal rights for the sale of goods.

M. Marcus will not be liable for any incidental or consequential damages arising from the sale or use of our products. We assume no liability for any labour charges regarding the removal or reinstallation of the products; nor will we cover any carriage costs. Our only obligation will be to replace the defective products upon presentation of proof of purchase dated within the warranty periods stated.

Due to a continuous programme of development, M. Marcus Limited reserves the right to make alterations without notice. For technical reasons connected with colour reproduction the colours shown may vary slightly from those of the product. All dimensions provided within this catalogue are approximate and for guidance only.

E. & O.E.
(Errors And Omissions Excepted)
For terms and conditions of sale please refer to the current price list.

10 year Mechanism Warranty

Sprung sets will be replaced if within 10 years from the date of purchase the spring mechanism breaks due to faulty workmanship or materials. This 10 year warranty applies only to the original purchaser.
The warranty is made void for any breakage caused by misuse or accident or in the manufacturer’s opinion the breakage arises from undue care. To validate any claim under this warranty a receipt or other proof of the age of the installation may be requested.

Everbrite: 25 year Finish Warranty

With state-of-the-art processing within a sealed vacuum chamber we are able to achieve an exceptionally durable finish by depositing molecules of hardwearing metals onto the product surface, this process is known as ‘Physical Vapour Deposition’ or ‘PVD’. This protective layer will protect the surface finish from discolouration for many years. Our ‘Everbrite’ branded products will be replaced if within 25 years from the date of purchase the decorative finish discolours due to faulty workmanship or materials. This 25 year warranty applies only to the original purchaser. The warranty is made void for any discolouration caused by misuse or accident or in the manufacturer’s opinion arises from undue care. To validate any claim under this warranty a receipt or other proof of the age of the installation may be requested.

Finishes

	Polished Brass	Lacquered Polished Brass

	Polished Chrome	Polished Chrome on Brass

	Satin Chrome	Satin Chrome on Brass

	Satin Nickel	Lacquered Satin Nickel on Brass

	Jupiter Split Finish	Lacquered Satin Nickel with a Gold Plated Edge

	Apollo Split Finish	Satin Chrome with a Polished Chrome Edge

	Mayfair Split Finish	Lacquered Satin Brass with a Polished Brass Edge

	Mercury Split Finish	Lacquered Satin Nickel with a Polished Nickel Edge

	Polished Chrome/Brass	Lacquered Polished Brass and Polished Chrome

	Patina Split Finish	Lacquered Satin Brass with a Bronze Finish Edge

	Antique Brass	Lacquered Antique Finish

	Distressed Brass	Distressed Finished are not lacquered and will age gracefully

Care & Maintenance

	To help keep products looking good, a simple cleaning routine of once a month should be sufficient. Products fitted externally or in exposed locations will require a more regular maintenance program which should also include a light oiling of the handle mechanism.

	PB Polished Brass
	Wipe over with a soft non abrasive cloth and buff gently to a shine. For all external fittings wipe over and sparingly apply a good wax polish, to avoid smears buff gently to a shine before the wax dries. DO NOT USE Metal or spray polishes as the grit or solvents in these products may damage the finish. We use high quality Multi-Resin Lacquer coatings to help keep the brass fittings surfaces looking good. Cleaned regularly the lacquer coating should provide you with good service but the life of the lacquer coating cannot be guaranteed. If the lacquer surface breaks down you may wish to remove the remaining lacquer by using a paint stripper, e.g. “Nitromores” strictly follow the manufacturer's instructions and follow any safety advice for using the product. After stripping the lacquer use a soft cloth and a metal polish, e.g. "Brasso" or "Duraglit". remove any tarnish and then buff to a bright finish. The fitting can then be re-lacquered using a lacquer suitable for use on metal. For external use you may prefer to leave the item unlacquered and then polish regularly with metal polish.

	AT DB Distressed finishes
	Wipe over internal fittings with a soft non abrasive cloth and buff gently. Distressed finishes are intended to give an aged appearance from new and may exhibit slight colour variation between sets. Over a period of time the patina may also wear off along the most frequently touched areas; these are not faults but intended to add to the overall distressed appearance.

	SN JP MF PT MC Decorative finishes
	Wipe over with a soft non abrasive cloth and buff gently to a shine. For all external fittings wipe over and sparingly apply a good wax polish, to avoid smears buff gently before the wax dries.

	PC SC AP Everbrite Decorative finishes
	Chrome plated products are hard-wearing finishes that are virtually maintenance free. To remove finger marks on polished surfaces we recommend a light dusting with a soft non abrasive cloth. Avoid wax polish on polished chrome as this may cause smearing or bloom which can then be difficult to remove.

	Tudor Collection
	The power coated surface is virtually maintenance free. This traditional malleable iron door furniture is protected with a black powder coating. Periodically wipe interior fittings over with dry soft cloth. For exterior fittings (excluding bell pushes) dampen the cloth with warm soapy water to remove any dirt and dry thoroughly. About once a year exterior fittings will benefit from a light oiling of any moving parts and this will also help to prevent corrosion. If the decorative finish shows signs of chipping, remove any loose or flakey material, making sure the surface is dry and grease free, then spot the affected area with enamel paint e.g. “Humbrol” enamel or similar.