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Heritage Brass is the widely
recognised brand of M. Marcus Limited, one of
the leading suppliers of architectural and
electrical brassware in the U.K. M. Marcus was
established over sixty years ago as a traditional
brass founder, and from the very beginning it has
been committed to quality both in its products and
its customer service.
Since 1940's the company has grown
consistently, and on the basis of good customer
relations has established strong markets worldwide
for its Heritage Brass brand. The high standards of
quality widely recognised as hallmarks of Heritage
Brass brassware have been achieved by continuous
investment in personnel and equipment.
At the company's manufacturing
facilities, elegantly styled hardware and electrical
plates are produced using the latest equipment. This
enables quality control to the highest standards at
every stage. Accurate reproduction of beautifully
created product features is guaranteed by close
attention to tooling.
In addition to its commitment to
continuous product development, the company places
much emphasis on the need to maintain the highest
levels of service to its customers. It has a
fully computerised order entry and dispatch system
and maintains high levels of product availability to
support its network of distributors. Service to its
customers is complemented by its ISO 9002 Quality
Assurance Standard registration.
During the 1980s, we altered our
manufacturing processes from traditional "Sand
Casting", to the more accurate "Pressure Casting"
and during the 1990s to "Hot forging", which is now
our preferred method of production to maintain
consistency in design and quality. During the 1990s
we have also seen further changes in technology with
the use of Robots to polish products which have for
centuries been polished by hand.
Whilst "Hand Finished" has a
nostalgic image, as far as quality of finish is
concerned, robots polish consistently and accurately
allowing us to set a quality target which can be
maintained.
Durability of finish depends on the
composition of the lacquer, and also its
application.
When used externally, different
environmental conditions (e.g. salt spray, humidity
or pollution), could adversely affect the durability
of the lacquer, however our experience shows that
the lacquer coating may last from one year to a
number of years, depending on the location.
For optimum durability we recommend
our "Everbrite" process which carries a 25 year
finish guarantee, and which is available on selected
range of door handles and accessories. |